Mexico ranks second in terms of employee satisfaction


Mexico, featured this year in Chuo University’s International Week event, is the choice by a wide variety of Japanese enterprises as their desirable investment target. However, the Mexican economy is reportedly in the midst of a slowdown at the moment. Why is a country with a slumping economy favored? One of reasons seems to be its labor situation that boasts employee satisfaction twice as high as that in Japan.



Generally, when enterprises select a target country, they consider first of all its economy, society and working situation. Speaking of the social situation, public order may come first. As to labor conditions, they will give top priority to wage cost. But easiness of work or employee satisfaction is also equally important in that respect.



 Mexican people are generally known to be cheerful, friendly and kind to others. Yet how do they work actually? Here is an interesting result of a unique research that may give an answer to the question. The survey on well-being (welfare) at global workplaces was conducted in 2016 by Barclay Vouchers, the Japanese subsidiary of French meal voucher enterprise Edenred SA that provides welfare services for employees in a tie-up with employers.

メキシコ人の国民性は一般的に、陽気で人懐っこく世話好きといわれるが、働きぶりはどうなのだろう。ここにユニークな調査結果がある。雇用者と連携して被雇用者の福利厚生サービスを世界的に事業展開するフランス企業Edenred SAの日本子会社「バークレーヴァウチャーズ」が実施した2016年度の世界の職場でのウェルビーイング(福利)に関する調査だ。


In this research, Barclay Vouchers asked 14,400 workers in 15 countries how their offices are physically, mentally and socially satisfactory. It found their average satisfaction fairly high at 71%. Japan’s percentage was the lowest at 44% whereas Mexico ranked second at 81%. India led the list with 88%. Japan’s lowest result is a bit worrisome. More than that, however, Mexico’s high ranking is quite noteworthy.



In Mexico, employees often get their birthday celebrated at their office and all of them are allowed to stop working to watch their national soccer team play in World Cup matches. In addition to the easiness of work, such pleasant office atmosphere may help keep their motivation high. An industry estimate says that the number of offices set up in Mexico by Japanese enterprises are expected to exceed 1,000 this year. This may suggests an unabated shift of work from lowest-ranked Japan to higher-ranked Mexico. Many Japanese companies are probably taking their best choice.

 (Written by: Naoya Yoshida)